Ibig.ai – Integrated Business Intelligence Group
Address: 16/9, Scotland United Kingdom
Email: fodgesol@example.com
Phone: +1 16355 65389
Premium Analysis
Numbers tell you what's happening. Sentiment tells you why it matters. You can count mentions, track reach, measure engagement—but none of that tells you how people actually feel about you.
Are they angry or delighted? Frustrated or excited? Losing trust or gaining confidence? Without sentiment analysis, you’re measuring activity but missing emotion—and emotion drives behavior.
Clients Protected
Monitoring
Success Rate
The challenge
The challenge is that sentiment isn't obvious. Sarcasm reads as positive to simple algorithms. Nuanced criticism gets missed entirely. Cultural context changes meaning.
Mentions happen on platforms you don't use. Discussions occur in private groups and forums you don't know exist.
A mention that seems neutral may contain deeply negative undertones. Without sophisticated sentiment analysis, you're misreading your reputation data and making decisions based on incomplete understanding.
Businesses that rely on basic sentiment tracking make critical mistakes. They see mention volume increasing and assume it's good—until they realize it's a coordinated attack.
They focus on platforms with high engagement while missing the negative sentiment building elsewhere.
What We Do
Sentiment Analysis at ibig.ai uses advanced AI and human expertise to understand not just what's being said about you, but how people truly feel—capturing emotion, tone, context, and nuance that basic tools miss.
We measure sentiment with precision. Overall sentiment distribution (positive, negative, neutral percentages), sentiment intensity (strongly positive vs. mildly positive), confidence scoring (how certain we are about the analysis), contextual understanding (sarcasm, irony, cultural nuance detection), and platform-specific calibration (sentiment norms vary by platform).
We identify specific emotions driving conversations. Primary emotions (anger, joy, fear, sadness, surprise, disgust), secondary emotions (frustration, excitement, anxiety, contentment), emotional intensity measurement, emotional triggers identification (what causes specific feelings), and emotional journey tracking (how feelings change over time).
We show what drives positive and negative feelings. Product/service-specific sentiment, leadership and executive sentiment, customer service sentiment, brand values and culture sentiment, pricing and value sentiment, and competitive positioning sentiment.
We don't just count mentions—we understand them. Overall sentiment scoring (positive, negative, neutral percentages), emotion detection (anger, joy, frustration, excitement), sentiment trends over time (improving or deteriorating), topic-based sentiment (what specific aspects drive positive/negative reactions), and comparison benchmarking
We reveal who feels what about you. Sentiment by customer segment, geographic sentiment variations, platform-specific sentiment patterns, influencer sentiment analysis, and employee vs. customer sentiment comparison.
We benchmark you against competitors. Your sentiment vs. industry averages, competitive sentiment gaps (where you're stronger/weaker), share of positive sentiment in your category, sentiment velocity comparison (who's improving faster), and competitive vulnerability identification.
Our Process: Audit → Strategy → Execute → Monitor
Your Journey
You move from reactive reputation management to proactive strategy based on understanding how people actually feel.
Improve marketing ROI
Who We Serve
If you're making reputation decisions, you need to understand sentiment. Numbers without emotion are meaningless.
This service is essential for brands making strategic decisions requiring accurate public perception understanding
Marketing teams measuring campaign impact on brand perception
PR teams needing to understand media and public sentiment trends
Any organization where understanding how people feel is as important as knowing what they say.
Value Delivered
Brands making strategic decisions, PR teams measuring campaign impact, executives wanting to understand public perception and stakeholder emotions
Contact Us
See the emotions behind the mentions—understand what drives positive and negative reactions
Keep up with the dynamic world of IT operations,
and stay ahead with cutting-edge solution.